Work History
Shift Supervisor
Starbucks
Jun 2023 — PresentPermanent
Leading a team of 6 during peak shifts. Responsible for opening and closing procedures, till reconciliation, and quality standards.
Barista
Pret A Manger
Sept 2021 — May 2023Permanent
Prepared and served high volume espresso-based drinks. Consistently received positive customer feedback scores.
Café Assistant
The Coffee House
Mar 2020 — Aug 2021Zero hours
First role in hospitality. Handled front-of-house service, cash handling, and food preparation.
Certifications
Level 2 Food Safety & Hygiene
Highfield Qualifications· Oct 2021
SCA Barista Skills — Foundation
Specialty Coffee Association· Apr 2022
Fire Safety Awareness
IOSH· Jan 2023
Level 3 Food Safety
RSPH
Level 3 Food Safety
RSPH
Level 3 Food Safety
RSPH
City & Guilds Professional Cookery L1
City & Guilds
Natasha's Law Training
Various